Practice Support Program helps family physicians increase in-person care

June 17, 2020

Coaching and mentoring is now available through the Practice Support Program (PSP) to help physicians develop a work safe restart plan and to transition toward a hybrid delivery model combining virtual and in-person care. The PSP is funded by the Doctors of BC and the BC Ministry of Health through the General Practice Services Committee (GPSC).

Regional coaches can help physicians to in areas such as:

  • Practice%20Support%20ProgramImplementing new team and patient workflows that align with provincial guidelines to expand clinics to in-person care while ensuring patient and staff safety.

  • Developing and implementing new visit scheduling processes to incorporate virtual and in-person patient visits.

  • Optimizing virtual care platforms for patient visits.

  • Exploring the patient experience of care during the COVID-19 pandemic, and 

  • Using patient panel information to identify and reach out proactively to at-risk patients, such as patients with complex care needs.

In addition to 1:1 support, regional coaches also connect physicians with peer mentors. 

Information on how to connect with a regional coach and eligibility for compensation and Mainpro+ credits can be found here

Have questions? e-mail

Other resources:

  • Check out The Doctor is In   

  • More supports around increasing in-person care and other COVID-19 related topics can be found here.