Managing workplace conflict Part 1: Conflict resolution foundations

February 16, 2023

Join Doctors of BC’s Business Pathways for Managing Workplace Conflict Series Part 1: Conflict Resolution Foundations

When a workplace disagreement escalates, it can result in lower productivity, absenteeism, miscommunication, stress, errors, complaints, and missed opportunities for innovation. This session will cover the fundamentals of conflict resolution as well as effective conflict management techniques doctors can use to improve their professional and interpersonal connections.

Cherolyn Knapp from Knapp Resolutions will discuss challenging scenarios that physicians may face in various medical settings and ways to handle them.