Provincial Attachment System support

For using and accessing the PAS, including technical concerns, live support is available 9 a.m.–7 p.m. Monday to Friday excluding stat holidays.

OneHealthID support

 For issues related to BC Provider Accounts ID:

Practice Support Program

Reach out to the Family Practice Services Committee’s Practice Support Program at psp@doctorsofbc.ca for support with:

  • EMR workflow
  • EMR panel clean-up
  • Understanding discrepancies between the EMR panel list and the PAS panel list
  • Understanding your panel disease registry prevalence

Attachment coordinators

To connect with the attachment coordinator in your area, contact your local Division of Family Practice.

Attachment coordinators review information and develop a list of patients who will be a good ‘match’. This list, including the patient's profile information, will be sent to physicians for their review and consideration.

Attachment targets: Attachment coordinators can help new-to-practice physicians set targets to add new patients over a period of time, giving your practice time to absorb them.

Have additional questions?

If you have additional technical support questions, please email PHSA at healthbcsupport@phsa.ca.