March 18, 2020
Effective primary care coverage is essential during the COVID-19 outbreak and expanding virtual care will allow physicians to provide care remotely and limit the possibility of transmission.
To accommodate increasing requests for immediate support, the Doctors Technology Office (DTO) will be holding seminars, publishing resources and implementing interim measures including:
To help clinics transition to virtual care, Doctors Technology Office has created a variety of resources including:
Please check back as DTO’s virtual care resource list will be updated as more information become available.
DTO hosted an MOA/physician-led webinar on April 2 to provide an overview of MOA workflows related to virtual visits. A video recording of the webinar session can be found here and a pdf version of the webinar here.
A webinar was held on Thursday, March 19 to provide a physician-led overview of the DTO Virtual Care Quick Start Guide and a Q&A session about planning to treat patients remotely. A video recording of the webinar session can be found here and a pdf version of the webinar here.
In response to increasing support requests, and to hear from doctors about their needs and ideas, DTO is hosting virtual care drop-in sessions Thursdays from 7:15 - 8:00 a.m. Click here to join.
The DTO and PSP are mobilizing a network of physicians and MOAs as well as the Practice Support Program (PSP) Regional Support Team members to provide clinics with virtual at-the-elbow coaching services to implement virtual care in their practice.
For more information or to request one-on-one support from a PSP regional support team coach or peer mentor, please email
Doctors Technology Office also provides other supports to help navigate clinic privacy & security, EMR troubleshooting, billing and other related items.
Please contact Doctors Technology Office directly at:
Main Line: 604-638-5841