Access exclusive benefits on personal mobility and home services through the Telus Exclusive Partner Program (EPP).
Benefits of the Telus EPP program
- Exclusive savings for you and the whole family of up to 30% off mobility plans and smartphones.
- Home services savings.
- Up to $5 per month savings on your Telus home security package.
- Save up to $10 per month for 24 months by bundling your home and mobility accounts.
- Access to dedicated EPP customer care and sales team.
- First in line access to smartphone pre-orders.
Mobility
Doctors of BC members are eligible to save up to 30% off consumer mobility plans and smartphones. Gain additional savings for adding new lines, and activation credits.
Each Member can have one EPP Mobility account created under their name and add up to nine additional lines on their account for their family or loved ones. Members can also add connected devices including tablets or smartwatches to their mobility plans.
Home service
Telus EPP is pleased to offer additional discounts to members for their home services. In addition, if you sign up for both mobility and home services, you can save an extra $10 per month by bundling your Telus services.
Note: For Home services, only one address is eligible for the EPP offers.
Available home services include:
- Home phone: Wireless home phones are available.
- Optik TV: Up to $5 off for 24 months.
- Internet: Up to an additional $10 off for 24 months.
- SmartHome Security: Up to $5 off for 24 months or up to $10 off for 24 months when you bundle your home and mobility services.
Office services
Telus is pleased to offer expedited, white-glove service for all your office needs, including office phone, long-distance, business connection (including VOIP), office internet and office security.
Contact us with your needs and we will connect you with a support team to provide options, product demonstrations and exclusive pricing.
Need assistance with call management? Telus Business Connect provides a more flexible and functional alternative to a traditional office phone system. Learn more about Telus Business Connect.
Redeem
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About this offer
Eligibility
- You must be a member of Doctors of BC to access the benefits from the Telus EPP program. Existing customers can take advantage of special offers, however there are certain conditions that need to be met.
- Leaving Doctors of BC? If you are a current Telus EPP member, there is no action needed—you can stay on your current plan as long as you want. If you are not a Telus EPP member, you must activate your account before leaving Doctors of BC. Any renewals or activations can no longer be done after you leave Doctors of BC.
Support
General inquiries
Please reach out to Telus EPP for questions and program support. They will be able to answer your questions or direct you to the appropriate team who can.
- Email: Garner.Stevens@telus.com
Self-serve support
Login to your Telus account to learn about plan changes, change your phone number, and to check and pay your bill. You can also view the status of your webstore order.
- Login to your Telus account.
- View your webstore order status.
Mobility support
Contact dedicated EPP customer support for rate plan changes, billing issues, account changes, phone number port finalization assistance, and price matching new mobility offers within a 30-day return period.
- Call: +1 844 888-4440
Home services support
Contact home services customer support for plan changes, billing issues, account changes, and adding a new home product or renewal offers regarding home services.
- Call: +1 855 255-8828
- Email: epphomeservices@telus.com