About the transition

On July 1, 2026, the Health Benefits Trust Fund (HBTF), currently insured by Canada Life, will transition to the new and enhanced Doctors of BC Health and Dental plan, insured by Manulife and administered through the Health Benefits Trust Fund.

Following an extensive consultation process by the HBTF Trustees, the new plan was designed to offer members enhanced benefits, increased flexibility, and greater choice. If you are currently enrolled in the HBTF Standard plan, your coverage will continue under the current plan with no changes until July 1, 2026.

On July 1, Standard plan enrollees will be automatically transferred to the new Doctors of BC Health and Dental plan (Enhanced plan tier), no medical questions asked, and with no change in premium. Until then, please continue sending your claims to Canada Life.

This information is to provide an overview of key changes to the plan. Please review your benefits booklet, available July 1, for details of your new plan.

Staff benefits

There will be no changes to the levels of coverage or the cost of staff benefits of Life Insurance, Accidental Death and Dismemberment, and Long-Term Disability. 

Life and disability benefits for staff will be insured by Manulife. Accidental death and dismemberment benefits for staff will continue to be provided by Industrial Alliance.

Staff currently receiving disability benefits will remain with Canada Life until their claim concludes, after which coverage will transfer to Manulife.

New plan enhancements at no additional cost

The core benefits of the new plan will be the same as your current plan. The new Health and Dental Enhanced plan offers key enhancements, as summarized below:

BenefitCurrent HBTF Standard planNew Health and Dental Enhanced plan
Vision care glasses/contactsNot covered$250 every 24 months
Paramedical$500 maximum per practitioner, $1,000 combined maximum

No maximum per practitioner, $1,000 combined maximum.

Psychologist/counsellor continues to have separate $1,000 maximum.

New paramedical practitionersNot applicableDietician, Kinesiologist, Chiropodist, Audiologist
Weight-loss drugsLimitedCovered
Fertility drugs$2,400 lifetime maximum$5,000 lifetime maximum
Out-of-country travel medical$3M lifetime maximum$5M lifetime maximum
Dental care for childrenCovered from age 2Covered from birth
Coming January 2027: Optional feature for incorporated business to pay for and tax-deduct uninsured expensesCost-Plus with low limitsHealth Spending Account with higher limits
Plan optionsOne planThree tiered-plan options for sponsoring doctor to select from. Evidence of insurability may be required.

Important changes

To provide these enhancements at no additional cost and help maintain affordable premiums over the long term, the new plan incorporates changes that are aligned with industry best practices.

Prescription drugs

Generic drugs

To keep premiums competitive and align with industry best practices, the new plan will change from brand-name drug coverage to voluntary generic drug coverage. Your pharmacist will notify you if there is a lower-cost generic drug alternative to a brand-name drug that has been prescribed to you. 

If you choose to purchase the brand-name drug, you will be reimbursed up to the cost of the generic version. If your doctor indicates no substitutions, the cost of the brand-name drug will be covered.

Enhancements

Due to increasing use, anti-obesity drugs will be added as an eligible drug category. The lifetime maximum for fertility drugs will increase from $2,400 to $5,000.

BC PharmaCare

Fair PharmaCare

Manulife’s standard practice is to reimburse eligible prescription drug claims alongside provincial drug funding that may be available to you. Manulife will require your BC Fair PharmaCare registration confirmation if you are under 65 and reach $800 in claims for drugs listed in the BC Fair PharmaCare formulary or equivalent program, or over the age of 65 and reach $100 of claims. 

Your pharmacist will inform you if these thresholds are met. Register for your provincial drug program and, starting July 1, when your Manulife benefits app becomes available, verify your registration with Manulife to ensure continuous claims coverage.

Special Authority

If you are currently being reimbursed by the HBTF plan for a drug that qualifies for a provincial Special Authority drug program, such as BC’s Expensive Drugs for Rare Disease (EDRD) exceptional funding, please contact insurance@doctorsofbc.ca so we can help ensure continuity of coverage. For new prescriptions for qualifying drugs, proof of Special Authority’s coverage decision notice will be required.

Travel emergency medical

New maximum 

Both your current HBTF plan, insured by Canada Life, and the new Health and Dental plan, insured by Manulife, provide travel emergency medical coverage. 

This benefit covers claims arising from sudden and unforeseen situations such as accidents and emergencies, and typically does not include follow-up or recurrent care. The new plan offers a higher emergency medical travel lifetime benefit maximum of $5 million, up from $3 million.

New eligibility criteria 

Under the HBTF plan, Canada Life defines a medical emergency as a sudden, unexpected injury or illness, or an acute episode of disease that could not have been reasonably anticipated based on the patient’s prior medical condition. This broad description makes it challenging for some enrolees to determine whether their medical condition would be considered “unexpected,” “acute,” or “reasonably anticipated” by the insurer.

Under the new Health and Dental plan, Manulife provides more detailed eligibility guidelines to help members assess whether their pre-existing conditions are covered. Manulife’s travel benefit covers eligible accidents and emergencies. 

The plan is intended to cover medical conditions, whether diagnosed or not at the time of departure, that meet all the following stability criteria in the 90 days before departure: 

  • There has not been any new treatment prescribed or recommended, or change(s) to existing treatment. 
  • There has not been any change to any existing prescribed drug, or any recommendation or starting of a new prescription drug, not including regular changes in medication that are made as part of an ongoing treatment or a reduction in medication due to an improvement in the medical condition. 
  • The medical condition has not become worse. 
  • There have not been any new, more frequent, or more severe symptoms. 
  • There has been no hospitalization or referral to a specialist. 
  • There have not been any tests, investigation, or treatment recommended, but not yet complete, nor any outstanding test results. 
  • There is no planned or pending treatment.

Other travel medical eligibility requirements may apply. If you’re travelling outside Canada, review the new Out-of-Canada and Emergency Travel Assistance coverage, and note the new medical emergency contacts before departing.

While the travel coverage aims to cover most situations, you may need supplemental coverage if this plan doesn’t fully meet your needs.

Paramedical practitioners

Under the HBTF plan, speech therapy and mental health practitioners have a separate annual limit of $1,000. All other paramedical practitioners are limited to $500 per year, with a combined cap of $1,000. The new plan will eliminate the $500 individual limit, allowing greater total reimbursement for your most frequently visited practitioners.

Mental health practitioners will continue to have a dedicated $1,000 annual limit, while speech therapists and other paramedical practitioners will share the $1,000 combined annual maximum. Reasonable and customary limits continue to apply for each paramedical visit.

Audiologists, kinesiologists, chiropodists, and dieticians will now be covered under the new plan.

Vision care

Vision care coverage will be included in the new Enhanced plan. This benefit will cover prescription glasses, contact lenses, or laser vision correction procedures, up to $250 every 24 months.

Benefit balances

Your claims history will transfer to your new plan. For example, if you claimed $1,500 of your $2,000 annual dental benefit maximum on February 1, your Manulife dental benefits will begin July 1 with a remaining balance of $500. 

The calendar-year balances will reset on January 1, 2027. All prior claims for benefits with lifetime maximums, such as orthodontics and fertility drugs, but excluding travel emergency medical, will also be reflected in your Manulife balances.

Lifetime health care maximum

The HBTF Standard plan offered a unique unlimited health care maximum. An independent consultant advised introducing a lifetime limit to align with other benefit plans and ensure long-term premium competitiveness. Under the new plan, each enrolee and dependant will have an individual $1 million lifetime health care maximum.

The lifetime maximum will apply to claims for extended health care, including prescription drugs, made on or after January 1, 2026. All prior claims for health benefits with individual lifetime maximums, excluding dental and travel emergency medical claims, will also count towards the overall lifetime health care maximum.

Waived coverage

Members, spouses, or dependants who are covered by another provider can waive health and dental benefits. To ensure consistent eligibility guidelines, evidence of insurability will now be required for anyone who waived coverage and later seeks to enrol in the Doctors of BC Health and Dental plan.

More information

Changing plan tiers

The new Health and Dental plan offers three tiers of coverage. You will be automatically transferred from the Standard plan to the new Enhanced plan. In October, you will receive information on options to decrease coverage to the Essentials plan or increase coverage, with evidence of insurability, to the Premier plan.

Cost-plus

If you are enrolled in the Cost-Plus feature, your coverage will continue unchanged until December 31, 2026. A new Health Spending Account, offering more flexible maximum limits, will be launched on January 1, 2027. Please stay tuned for additional information arriving this fall.

Key dates

June 22, 2026—Prepare for new plan

  • You will receive a welcome email with your new benefits booklet and instructions on how to enroll in Manulife’s mobile claims app starting July 1.

June 30, 2026—Current HBTF plan, insured by Canada Life, closes

  • At midnight, you will no longer have access to the Canada Life claims website/app.

July 1, 2026—New Health and Dental plan, insured by Manulife, begins

  • Manulife mobile claims app and website open for registration. All claims incurred on or after July 1 should be submitted to Manulife.
  • Use the site to submit claims, access benefits cards, check coverage and maximums, and set up direct deposit.
  • Access the Doctors of BC member portal for your new Statement of Coverage.

October 28, 2026—Deadline for Canada Life claims

  • After the Canada Life e-claim platform closes on June 30, you have until October 28 to submit claims incurred prior to July 1 to Canada Life by using the health claim form or dental claim form.

November 1–30, 2026—Options period

  • You may select a different tier of coverage (evidence of insurability may be required) and/or choose your Health Spending Account limit for 2027.

January 1, 2027—New Health Spending Account begins

  • More details to come.

Sign up for the Manulife benefits site

Starting July 1, sign up for the Manulife benefits site to submit a claim, view plan coverage and account balances, and download digital benefits cards or benefits booklets.

Three easy steps to sign up

  1. Download the Manulife app from the Apple App Store or Google Play or visit the Manulife Group Benefits site to set up your Manulife ID and sign in. Watch a 2-minute video on how to register for the Manulife site.
  2. After setting up your Manulife ID, you’ll need to activate your group benefits plan by registering your personal information and new plan numbers:
    • Plan contract number: Refer to your June email
    • Certificate number: Refer to your June email
  3. At the end of the setup process, click Go to access the site, then navigate to the My Account tab to review and/or update personal details and opt in to direct deposit for faster reimbursements.

Questions?

We are here to help with this change. Please reach out to an insurance adminstrator at insurance@doctorsofbc.ca or call +1 604 736-5551.

The Health and Dental team will be available to support you during the office closure on June 30 and July 1, and during regular business hours.