The Physician Guide to WorkSafeBC Registration and Insurance Coverage can help answer questions doctor's may have about what requirements and options there are to help protect yourself and your staff. To determine whether you need to register with WorkSafeBC, you can compete the physician registration form and email it to
A critical component behind WorkSafeBC’s mission to provide workers with appropriate medical treatment and rehabilitation on their road to recovery and return to work is assessing the breadth of medical and health technology information available. Within the greater Policy, Regulation, and Research Department, a dedicated team specializes in just such medically relevant topics.
The Evidence-Based Practice Group, headed by Dr Craig Martin, was established in 2002 and is mandated to address the many medical and policy issues that WorkSafeBC officers and clients—such as surgeons, medical specialists, and rehabilitation providers—deal with on a regular basis.
WorkSafeBC, also known as the Workers’ Compensation Board of British Columbia, is a provincial agency dedicated to promoting safe and healthy workplaces across BC. WorkSafeBC partners with workers and employers to prevent work-related injury, disease, disability, and death. Its services include education, prevention, compensation, and support for injured workers, and no-fault insurance to protect employers and workers.
If you’re a physician in BC, you may be required to register with WorkSafeBC. You are required to register if:
Some physicians report significant delays or denial of payment for their Initial Expedited Comprehensive Consultations (19911). According to recent data from WorkSafeBC, a top reason for this is missing or illegible consult reports.
When your 19911 is submitted to WorkSafeBC, the system automatically searches for proof of a consult report. If the system is unable to find such a report, the 19911 is reviewed manually by WorkSafeBC, which may result in payment delays. If WorkSafeBC is unable to find the appropriate consult report, it may result in a payment rejection.
When a worker gets injured, their family doctor plays a key role in their recovery. Every year, WorkSafeBC offers a unique opportunity to 20 to 30 family medicine residents in their second year of residency at the University of British Columbia. The year-2 family medicine residents complete a 1- to 4-day rotation with WorkSafeBC that introduces them to the claims process and services, offers practical sessions with rehabilitation programs, and presents them with the basics of primary care occupational medicine. It is a just-in-time opportunity to reach family medicine residents before they graduate and start practising.
As an additional support for workers referred to post-COVID-19 recovery clinics in the community, the WorkSafeBC Visiting Specialist Clinic (VSC), in collaboration with Claims and Rehabilitation Services and Medical Services, has established a worker-centred post-acute-COVID-19 clinic to provide workers with the support they need more quickly.
Throughout the COVID-19 pandemic, WorkSafeBC has continued to deliver its essential services across the province. Those include prevention services to help ensure workers remain safe.
Every year, we focus our prevention efforts on high-risk work activities in health care and community social services worksites under our high-risk strategy. With the pandemic, we’ve had to shift our focus to also include reducing the risk of workplace COVID-19 transmission.
The November 2021 article from WorkSafeBC (BCMJ 2021:63;392) included information about our just-in-time assistance and accredited outreach to physicians and their offices. We also have internal committees planning continuing professional development; WorkSafeBC Medical Services employs or contracts more than 90 family physicians and specialists, as well as a consultant dentist and chiropractor, known internally as medical advisors and medical specialists. As one element of our internal continuing professional development, we organize a monthly noontime seminar on a variety of topics related to workplace injury and disease. The seminars are accredited for Mainpro+ and MOC Section 1 credits. Our seminar series presenters include community and WorkSafeBC practitioners/consultants. Topics from the past 2 years are provided in the Box.
For general claim queries, contact the Health Care Inquiry unit at 604-587-7150 (Lower Mainland) or 1-888-717-7150 (Toll-free) or email