We encourage our members to follow the advice of the Government of Canada and local government when booking and travelling.
If you do choose to travel, here is some additional information to help you plan ahead. Be sure to read your policy in full, to ensure you have an understanding of what it covers, and what it doesn’t cover. Rules and guidelines are changing rapidly. For the Doctors of BC MEDOC policy:
Typically, any medical condition you suffer or contract in a specific country, region or area while a travel advisory of “Avoid non-essential travel” or “Avoid all travel” is in effect for that specific country, region or area and the travel advisory was issued by the Government of Canada before your day of departure, is excluded from coverage. However, for Emergency Medical Insurance benefits, this exclusion does not apply to medical conditions or losses related to COVID-19, even while a travel advisory related to COVID-19 is in effect.
Travel insurance policies, including MEDOC, typically exclude coverage where the insured is aware, on the date they book travel, of any event that may prevent the insured from travelling as planned. As the Coronavirus outbreak has been declared by the World Health Organization as a global pandemic, Trip Cancellation and Trip Interruption coverage for COVID-19 IS NOT available, even where there is no travel advisory in effect.
Emergency Medical Travel MEDOC is an Emergency Medical Travel Plan designed to insure those traveling outside their province of residence. All members and their spouses are eligible to purchase coverage, regardless of age or health.
The MEDOC coverage is a multi-trip annual base plan. Supplemental coverage can also be purchased for longer trips. Here are just some of the special and unique features of MEDOC:
The MEDOC Plan also includes the services of a travel assistance company, Global Excel Management Inc., who provides support through a claims assistant help line. Some of the services provided by Global Excel Management include:
Stand-alone Trip Interruption/Cancelation coverage is now available if you already have travel medical coverage and are seeking trip cancelation, interruption and baggage loss coverage only. Contact Johnson Inc. for full details.
For more information, contact Johnson Inc.:
Telephone: 604 881 8840 or 1 866 799 0000
Fax: 604 881 8828
In case of a Travel/Medical Emergency, you or someone on your behalf MUST call the MEDOC Claims Assistance Centre prior to treatment or your coverage will be limited.
24 HOUR EMERGENCY HELPLINE