NCIX

The Doctors Technology Office (DTO) hosts a knowledge-sharing community for clinic IT professionals and produces technical bulletins to inform, educate, and share best practices related technical challenges experienced by clinics throughout the province.

The Clinic IT Support Community provides:

  • online learning sessions for IT staff and self-supporting physicians
  • Doctors Technology Office Newsletter
  • access to online resources and reference materials including information on provincial initiatives that will improve IT support delivery to clinics

Contact

General Questions and Support
604 638 5841 or dtoinfo@doctorsofbc.ca

Technology Solutions and Support
604 638 5841 or dtotechsupport@doctorsofbc.ca
 

Clinic IT Support Community

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Resources
IT Support Selection Checklist for Clinics Guidance to physicians on specific questions to ask your local IT support. This is a great conversation starter and provides tips on what questions to ask your local IT.
Microsoft Windows 10 Upgrade Checklist A checklist of important considerations for a clinic to review when planning to upgrade any workstations to Windows 10 from an earlier version of Windows.
PPN Technical Support Guide for Clinics This guide provides technical information and suggestions regarding the use of the Private Physician Network (PPN) by private practice clinics in B.C.
Tech Bulletin - Microsoft to End Windows 7 Support Bulletin in Jan 2020 A technical news bulletin advising of the end of Microsoft support for Windows 7 in January 2020.
Wireless Network Best Practices Guide for Clinics This guide provides best practice guidelines for clinics or their supporting local IT provider to use when configuring their wireless network to help best protect patient information and adhere to provincial privacy standards.