The Physician Engagement IM/IT webinar series connects physicians and stakeholders in IM/IT projects / programs across BC. 

The webinars are designed in such a way that physicians have some protected space to engage with stakeholders for feedback and open discussion, and to ensure more community level clinical input into projects that affect physicians. Physicians do not need an IM/IT background to attend, just a willingness to share feedback and ideas on the impacts of IM/IT to their practices. 

For a list of Frequently Asked Questions regarding the IM/IT Webinars, click here

To take part in the webinar series, please email DTO Note: the webinar series is currently only open to BC physicians.

Upcoming Webinars 

April 25, 2018: Improving Access to MRI through Central Intake

Presented by: Dr. Jonathon Leipsic, Regional Department Head, VCH and PHC, Taralyn Day, Director, Special Projects, Lower Mainland Medical Imaging

Lower Mainland Medical Imaging has initiated a project to centralize intake for outpatient MRI referrals across Vancouver Coastal Health, Providence Health Care and Fraser Health. MRI central intake will provide referring clinicians with a central fax number to direct outpatient MRI referrals for 11 MRI sites across the lower mainland. A regional central intake office will be established to receive all outpatient MRI referrals. This will enable patients to be booked at the most appropriate lower mainland MRI site with the shortest wait time. We look forward to discussing this project with you. Your feedback will assist in the development of this work. Follow this link to learn more:

Lower Mainland Medical Imaging would like feedback from physicians on centralizing intake for outpatient MRI referrals across Vancouver Coastal Health, Providence Health Care and Fraser Health.


Past Webinars 

If you would like more information on past webinars, please email us ( 

April 11, 2018: Understanding BC Privacy Legislation and Sharing Information across the Health Sector.

Presented by: Cathy Yaskow & Daniel Nam
Co-Chairs, Health Information Privacy & Security Operations Committee (HIPSOC); members of the Information Privacy & Security Standing Committee (IPSSC)

Are you confused about what you can or cannot share to support patient care? Do you have more questions than answers? The objectives of this webinar are to: A) share your feedback, B) learn the commonalities and differences between BC’s public and private sector privacy legislation and C) build your confidence in responsibly sharing personal information while maintaining your patient’s trust. You will also learn what the key provincial privacy and security committees are doing to build bridges that will help you navigate this information sharing environment.

What trips you up or causes you concern? Tell us your stories from the field to help us inform the development solutions that better support our collective patients.

March 14, 2018: Can we make clinical document titles in your EMR more useful?

Presented by:
- Dr. Ian Bekker, Victoria GP
- Dennis Cabel, Health Information Management Specialist, PHSA
- Jacqueline Keating, Sr. Business Analyst, IMITS eHealth Projects – Clinical Report Distribution, PHSA

Do you find it hard to differentiate between different types of incoming documents and reports? When GP’s on Vancouver Island are reviewing a list of clinical documents received electronically they are unable to distinguish the different contents. For example, all consult documents have a generic clinical display title such as “Consult note” regardless what discipline was involved. 

This webinar proposes a provincial clinical display title standard to improve the description of the documents. The goal is to improve clinical document management without any effort to office staff or the GP having to manually determine what type of consult was provided or by what discipline. 

January 2018: Physicians Strike Back! Taking on Ransomware

Presented by: Doctors Technology Office

Beginning in 2016 and into 2017, we saw a more healthcare focused attack through malware such as ransomware by cybercriminals.  In response, DTO has updated and produced the “Physician Office Security Guide” and other educational material, to support physicians and their clinics, which will be published soon. During this webinar, you will have an opportunity to sample portions of these practical and effective solutions within the privacy and security tool-set. You can help us understand how we may best introduce these tools, and more importantly, how we can support you and your clinics with cybersecurity and privacy breaches.

This webinar is an opportunity to provide feedback on content within the privacy and security framework, and help build the sessions so that they are delivered in a way that is meaningful to you

October 25, 2017: Medical Imaging Reports - Imaging the Future

Presented by: Provincial Health Services Authority

Expanding the availability of clinical reports detailing care provided within a Health Authority facility via electronic distribution is a key priority for the Clinical & Systems Transformation Project in the Lower Mainland. As part of this work, Vancouver Coastal Health, Providence Health Care, and Provincial Health Services Authority have taken on the development of a provincial standard message format in consultation with GPs and Radiologists for electronic delivery of medical imaging reports including CT, MRI and X-ray reports

September 27, 2017: PRIME

Presented by: Ministry of Health

The Ministry of Health has launched the PRIME project to improve the way PharmaNet access is granted, managed, and monitored. This project will affect all PharmaNet users. The purpose of PRIME is to design and implement a solution for PharmaNet user management that provides access to information for patient care, satisfies the requirements of the Information Management Regulation, standardizes processes across the province, and ensures that all PharmaNet access is transparent and accountable.

September 13, 2017: Antenatal Form Changes

Presented by: Perinatal Services BC

Perinatal Services BC (PSBC) is undertaking a review of the antenatal record as part of the redevelopment of the BC Perinatal Data Registry. Healthcare providers have shared that the use of the Electronic Medical Record (EMR) far outweighs the use of the paper record and that, as such, primary care providers request PSBC focus efforts on working with vendors to match the paper form variables with EMR templates. PSBC appreciate this need and are actively working with EMR vendors to facilitate this process. Concurrently, PSBC wants to ensure that the content on the forms aligns with best practice in maternity care

June 28, 2017: Provincial Immunizations Repository

Presented by: Provincial Health Services Authority

The MoH is supporting the creation of a Provincial Immunization Repository which would contain all the immunizations provided to BC citizens. This repository will be used by public health to forecast immunizations that are required as part of the Provincial Immunizations Schedules, as well as during outbreaks to quickly identify citizens at risk. It is estimated that Private Practice Physicians administer ~11% of all these immunizations for clients under the age of 18. Currently, this data is either requested by parents, provided to public health and manually data entered into Health Authority Clinical Systems, or not collected at all. PHSA is exploring opportunities to capture and share this information through a physician’s EMR.

June 14, 2017: Establish QI Capacity in Practice

Presented by: Practice Support Program, Doctors of BC

As part of the provincial effort to transition to a Patient Medical Home (PMH) delivery model, the GPSC has outlined several strategic objectives for the next two years. One of these goals is to “Embed a QI culture and approach across practices and programs”. The main goal of the proposal is to put forward a Practice Support Framework that will help physicians to acquire the internal skills and knowledge to engage in QI projects and optimize their EMR competency to support these efforts.

May 24, 2017: CareConnect and beyond

Presented by: Provincial Health Services Authority

The Provincial eHealth Viewer (CareConnect), a read-only viewer providing access to a significant amount of clinical information from all of BCs Health Authorities and the Ministry of Health, is regularly used by over 14,000 clinicians. While many private practice physicians already have access from their private practice, the process to get access is a little cumbersome. As VCH provides access to private practice physicians starting this fall, we have technology to share with the EMR vendors to enable physicians that are on the PPN to click on a link which opens CareConnect and searches for the patient in context – from your EMR to CareConnect very quickly. Strong physician support will help with EMR Vendor adoption.

May 17, 2017: Impacted by Misdirected Lab Reports

Presented by: BC’s Agency for Pathology and Laboratory Medicine

The Ministry of Health in collaboration with BC’s Agency for Laboratory and Pathology Medicine and Lower Mainland Laboratories is leading an initiative to enhance the current Provincial Provider Registry to include Provider Location information to improve the reliability and timeliness of laboratory report distribution. Delivery of laboratory reports to incorrect ordering providers or wrong provider locations has been identified as a Quality issue that causes delays in reporting with potential patient care impact. Accurate and up to date provider and provider location information will address patient safety risks and system inefficiencies associated with misdirected or failed report deliveries

April 19, 2017: Electronic Distribution of Cardiology Reports

Presented by: Provincial Health Services Authority

Expanding the availability of clinical reports detailing care provided within a Health Authority facility via electronic distribution is a key priority for the Clinical & Systems Transformation Project in the Lower Mainland. As part of this work, Vancouver Coastal Health, Providence Health Care, and Provincial Health Services Authority have taken on the development of a provincial standard message format in consultation with GPs and Cardiologists for electronic delivery of Cardiology reports including ECG, Echocardiograms, Holter Monitoring, and Stress Tests. These reports will first be made available electronically over the summer months.

April 12, 2017: College Library-EMR Integration with Single Sign-On

Presented by: College of Physicians and Surgeons of BC

The Library of the College of Physicians and Surgeons of British Columbia proposes an EMR innovation to link physicians to high quality clinical information at the point of care. Evidence-based information resources needed by physicians for decision-making tend to be in silos outside of the EMR, often have time-limited login barriers, and are expensive. As a solution, the College Library proposes using single sign-on technology to integrate high quality, evidence-based, library-subscribed information resources into the EMR. As a first step to single-sign-on access to the entire Library suite, the College Library proposes integrating the point of care tool, BMJ Best Practice, into the EMR, because it is practical, concise and relevant, especially to primary care

March 22, 2017: Health Data Coalition

Presented by: Health Data Coalition

The Health Data Coalition (HDC) is an independent, not-for-profit organization governed by physicians for physicians.
The HDC has developed a secure, centrally hosted, web-based application to enable aggregation of data across a breadth of EMR platforms from all over the province. The privacy protected HDC infrastructure will enable doctors to participate in quality improvement activities within a trusted and secure platform

February 22, 2017: Provincial Online Patient Identity Access Strategy

Presented by: Ministry of Health

Giving patients online access to their health information can increase patient confidence, empowerment, and can truly place patients at the center of their care. The Ministry of Health is currently developing a strategy for Online Patient Identity and Access. This strategy will create a vision for how patient-centered technologies will be used to increase patient access to health information and services, give physicians and care providers new ways to interact with patients, while ensuring high value, quality and sustainability of the health care system.