The Doctors Technology Office has developed a number of resources and best practice guides to inform and educate physicians across the province in better navigating the health technology landscape.

The links below a grouped by topic. For further information or to request additional resources, please email us at

Team Based Care Resources

There are many groups and initiatives with a focus on enabling team-based care, and the ability to share a patient’s common care plan between providers. Below are some resources and reviews of technical approaches to help teams align, leverage and share learnings where possible.

Care Plan Technology Approaches An overview of technology approaches to creating a care plan and an environmental scan of initiatives within BC and across Canada to develop shared care plans. This summary is intended to enable partners to review current approaches underway and to align, leverage and share learnings where possible.
EMR Resources

Electronic medical record systems can be challenging to navigate. Below are a number of resources and best practice guides to increase success and reduce frustrations for physicians and teams.

EMR Data Portability A quick reference guide for physicians who are considering switching or merging electronic medical record systems (EMRs) to provide some best practices and approaches to help increase success and reduce frustrations.
EMR Data Conversion Checklist To be used in conjunction with the EMR Data Portability guide, this checklist is intended to help set expectations prior to switching EMR systems and highlight some of the key decisions and steps that should be taken prior to and during the conversion process.
Physician’s Guide to EMR Frequently Asked Questions (FAQs) A resource guide for physicians to address the most common questions on the use of EMRs in clinical practice and links to other guides to support adoption and implementation. 
Introduction to Electronic Faxing Solutions (E-Faxing Guide) A brief overview of types of electronic faxing (e-fax) solutions, workflows, and frequently asked questions to help private practice clinics make an informed decision.
GPSC EMR Support Model  A one-page, visual summary of EMR supports available to physicians through the DTO and PSP teams across the EMR continuum from guidance on selecting EMRs to EMR migrations, mergers and data portability. The teams have a number of resources to help you optimize use of your EMR. 
Forms Guidelines & Best Practices Guidance for those looking to create or update forms. Covers the topics of when a form should be created, creating paper/PDF forms, and creating electronic forms.
Using Dictation Software in Medical Practices Guide that provides evidence for the efficacy of dictation in privacy physician practice, offering guidance on the different forms of dictation. Implementation and change management for dictation software at your medical practice, as well as questions to ask your vendor when finding the right dictation software are included.
Virtual Care

Emerging virtual care technologies complement and optimize patient-centered care and are increasingly important Primary Care Networks and Patient Medical Home initiatives. Virtual care, sometimes referred to as telehealth, is a dynamic and evolving field. 

The resources below will provide community physicians with tools and education addressing to support utilization and implementation of virtual care solutions within your practice. 

Videoconferencing in Private Practice:  
Privacy and Security Considerations
A starting point for physicians and teams exploring videoconferencing in private practice focusing on privacy and security requirements. Provides directions and links to samples of relevant agreements and tools.
Billing & Incentives for GP’s e-Communication with Patients An overview of the virtual care fees and incentive payments available to BC family physicians for patient videoconference visits and patient clinical discussions conducted over the phone, through email or instant messaging.