Tools and Resources To Be Shared with Your Patients

Introducing Patients to Virtual Care Video Short video developed in collaboration with the Patient Voices Network to provide patients with a high-level introduction to the video visit experience.
Preparing for a Positive Virtual Care Experience A one page handout with practical tips for patients on how to prepare for virtual visit.
Getting Ready for Your First Virtual Visit with Zoom

Short video tutorials demonstrating how to prepare for video visit with Zoom and how the visit will look from the patient perspective:

How to Prepare for a Virtual Health Visit Using Zoom on a Mobile Device 

How To Prepare for a Virtual health Visit Using Zoom on a Computer 

How to Participate in a Virtual Health Vising Using Zoom 

A one page handout outlining what patients need to know before their first visit using Zoom.  

Patient Tools and Resources To Be Customized

Virtual Care for Patients – FAQ & Troubleshooting Tips Information to help patients prepare for virtual care visits. Designed for clinics to share with their patients as a resource guide. For an editable copy or to request changes, email View Email Address
Patient notification poster for clinics transitioning to virtual care Editable/printable poster (MS Word) for clinics to notify patients that they are providing some of their care and visits virtually, either over the phone or through video. There is room for the clinic to fill out their email, phone number, and clinic name. This can be posted on the clinic entrance and/or in the waiting area; it can also be added to clinic websites.
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