While the body of this document contains information relevant to family doctors and other community-based specialists, the information in this section is specific to family doctors.

Practice Support Program 

For Family Physicians, PSP Offers up to 45 certified Mainpro+ credits (three credits per hour), for one to 15 hours in total for the completion of a facilitated QI cycle.

Please see PSP Compensation and Certification, or contact your local PSP Regional Advisor, for questions or more information about eligibility requirements.

Virtual Care Support Network

The Practice Support Program (PSP) has a team of regional coaches that provide 1:1 support to GPs and teams to enable and optimize the use of virtual care technology in family practice. PSP coaches can provide support around workflow and office efficiencies, and can connect you to a peer mentor for additional supports if needed. If you’d like to receive support from PSP, please contact your regional PSP team.

Fraser Health: Jennifer Montgomery

Interior Health: Jaime Shipmaker

Northern Health: Liana Doherty

Vancouver Coastal Health: Josefa Kontogiannis 

Vancouver Island Health: Erin Corry

Panel management

Understanding your patient panel can help you manage the chronic and preventative care needs of your patients. The concept is simple: better information about patients leads to better care for patients.

Panel management can help you:

  • Easily track billings.
  • Improve efficiency of practice workflows.
  • Identify and clarify roles and responsibilities of practice teams.
  • Maintain a better work-life balance.
  • Improve communications and relationships with patients.

The Practice Support Program has an online Panel Management workbook to help family doctors achieve the benefits of panel management. There is a Panel Development Incentive, valued at $6000, to recognize the time and effort required to complete the workbook. MainPro+ credits are also available.

Division resources

There are many Division resources for COVID-19 created by your peers.