The Doctors Technology Office (DTO) provides escalation support for clinic IT professionals and self-supporting physicians and shares best practices related to technical challenges experienced by clinics throughout the province.
DTO Technical Support includes access to online resources and reference materials including information on provincial initiatives that will improve IT support delivery to clinics.
|IT Support Selection Checklist for Clinics||Guidance to physicians on specific questions to ask your local IT support. This is a great conversation starter and provides tips on what questions to ask your local IT.|
|Microsoft Windows 10 Upgrade Checklist||A checklist of important considerations for a clinic to review when planning to upgrade any workstations to Windows 10 from an earlier version of Windows.|
|PPN Technical Support Guide for Clinics||This guide provides technical information and suggestions regarding the use of the Private Physician Network (PPN) by private practice clinics in B.C.|
|Tech Bulletin - Microsoft to End Windows 7 Support Bulletin in Jan 2020||A technical news bulletin advising of the end of Microsoft support for Windows 7 in January 2020.|
|Wireless Network Best Practices Guide for Clinics||This guide provides best practice guidelines for clinics or their supporting local IT provider to use when configuring their wireless network to help best protect patient information and adhere to provincial privacy standards.|
|IT Best Practices Checklist for Clinics||A checklist intended for clinic IT staff, vendors, or self-supporting physicians with IT experience to help identify potential security or functionality gaps in their current local clinic IT infrastructure.|
|Tech Bulletin - Password Management Solutions||A brief introduction and informational bulletin on password management solutions for clinic IT staff, vendors, or self-supporting physicians with IT experience.|
|Tech Bulletin - Multi-Factor Authentication||A brief introduction and informational bulletin on multi-factor authentication (MFA) for clinic IT staff, vendors, or self-supporting physicians with IT experience.|
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